No more data lost between notebooks, spreadsheets and chats
In small and mid-sized hotels, daily work is often scattered across spreadsheets, paper logs and phone messages. BirOtel brings these processes into a single record.
What usually happens
Bookings live in a notebook, payments in a separate sheet
You have to call to find out if a room is cleaned
Weekend and holiday rates are calculated by hand
A guest’s outstanding balance surfaces only at check-out
Month-end reporting takes hours of data gathering
With BirOtel
Booking, guest, room and payment are linked in one record
Room status (clean, dirty, being cleaned) is visible to everyone
The rate calendar is calculated automatically from rules
Balances and partial payments stay under control
Revenue, occupancy and ADR reports are one click away
Product tour
A dedicated module for every part of the hotel
Each module is built around real hotel workflows. Pick a section to see what the screen looks like.
Dashboard
See the whole picture at a glance
An operations dashboard for management and front desk: key daily metrics, expected movements and room status on one screen.
Occupancy and revenueOccupancy rate, today’s revenue, ADR and RevPAR on one screen.
Arrivals and departuresTrack today’s expected check-ins and check-outs with status.
Rooms and balancesHousekeeping tasks and unpaid balances always visible.
Reservations
Start the booking, track the stay
A single record for nightly and hourly stays. Room type, dates, guest count and source in one form.
Flexible stay typesCreate nightly and hourly bookings.
Price breakdownSee the rate, surcharges and discount total while booking.
Guest and room selectionCreate a new guest or link an existing one, then pick a free room.
Room inventory
Every room’s status is clear
Visual management by floor and room type. Each card shows availability, housekeeping status and the current guest.
AvailabilitySeparate vacant, occupied and reserved rooms.
ReadinessSee clean, dirty, inspected and cleaning statuses.
Set up inventoryRoom types, rates and bulk room creation.
Guest records
Guest history at your fingertips
Search, registration and past stays. Recognise returning guests and keep risky cases under control.
Quick searchFind guests by name, contact or ID document.
Stay historyReview a guest’s previous visits.
ControlManage blacklist status.
Pricing
Manage rates by date
Set rules for weekends, holidays, seasons and hourly packages — the system calculates the rate for every date.
Rule layersSet weekend and holiday surcharges as percentages.
Special periodsCreate seasonal rules and hourly packages.
Calendar previewSee the calculated rate for a room type and date.
Cashier
Payments and expenses in one place
Cash flow, breakdown by payment method and outstanding balances. A cashier summary for any period on one screen.
Income and expensesTotal income, refunds, expenses and net cash flow.
Payment methodsTrack cash, card and bank transfer records.
BalancesKeep partial payments and debts under control.
Invoices
Document the bill
Accounting for stay charges and extra services. Add minibar, laundry and other services to the booking folio.
Extra servicesAdd services from the catalogue to the booking folio.
Invoice detailsLines, tax and total amount clearly shown.
PrintPrint the invoice straight from the system.
Housekeeping
Track room readiness
Cleaning, inspection and maintenance tasks. Know who is working in which room and at what stage each task is.
Room statusesTrack clean and dirty rooms.
Task assignmentAssign staff and priority.
ProgressSee pending and in-progress tasks.
Reports
Decide with numbers
Revenue and occupancy reports, broken down by room type, category and period.
Revenue overviewReceipts, unpaid balance and net cash flow.
By room typeRoom nights sold, revenue and ADR.
ExportExport report data to Excel.
Users and roles
Grant permissions that fit the job
Separate roles for front desk, management and housekeeping. Each user sees only the sections they’re allowed to.
Permission levelsAssign rights per module and action.
Job rolesCreate roles that match your team.
Restricted viewUsers only access permitted sections.
Workflow
The whole guest journey — in one system
Every step reuses the data from the previous one. Nothing is typed twice, nothing gets lost.
1
Booking
Nightly or hourly booking, priced automatically.
2
Check-in
Guest registration and room assignment.
3
Stay
Minibar, laundry and other services added to the folio.
4
Payment
Cash, card or transfer; partial payments and balances tracked.
5
Check-out
Folio closed, invoice printed, room sent to housekeeping.
6
Turnover
Cleaning task completed, room back on sale.
7
Reporting
Revenue, occupancy and ADR update automatically.
Mobile view
Bookings in your pocket
The interface adapts to mobile screens: the reservation list turns into cards. Managers can follow the hotel without being on site.
Responsive interfaceThe same system on phone, tablet and desktop.
Key informationStatus, amount, balance and dates on one card.
No app to installOpen it in the browser and get to work.
Who it’s for
For properties of every size
BirOtel focuses on internal hotel operations and adapts to the daily work of different property types.
City and boutique hotels
Clear division of work between front desk, cashier and housekeeping.
Hourly stays
Dedicated pricing rules for hourly packages and short stays.
Hostels and guest houses
Simple start, full control with a small team.
Resort and seasonal hotels
Seasonal, holiday and weekend rates managed by rules.
Plans
Choose a plan that fits your hotel
Core modules, hosting and standard technical support are included in every plan. Choose by room count and team size.
Priority phone and WhatsApp support during business hours
Prices are in AZN and exclude VAT. Each standard plan covers one hotel property. The annual discount applies to the subscription, not one-time services.
The room limit covers your managed room inventory, not occupied rooms. Users are active staff members with individual accounts, not concurrent sessions.
Included in every plan
Reservations, room inventory and guest records
Rate calendar, cashier and invoices
Housekeeping, core reports and Excel export
User roles and access permissions
Standard hosting, SSL and software updates
Account activation and a 30-minute introduction
Support and extra services
Usage assistance during business hours and software bug fixes are included. Support hours are agreed during onboarding. Critical issues such as loss of access are prioritised for every plan.
Extra user: 5 AZN / month
Add a team member without upgrading your plan if your room count stays within its limit.
Cleaning and migrating legacy data, on-site training, custom integrations, bespoke features and a dedicated server are quoted separately according to the scope of work.
Initial setup and team training
An optional, one-time service when you want us to configure rooms, rates and user roles. Account activation is free if you set up the hotel yourself.
Up to 20 rooms
149AZN · one-time
Rooms, rates, staff accounts and one online training session.
21–60 rooms
249AZN · one-time
Extended configuration and two online training sessions.
61–120 rooms
399AZN · one-time
Configuration and team training with scope agreed in advance.
Easy to start
From request to go-live in 4 steps
01
Choose a plan
Send a request for a plan matching your rooms and team size.
02
Demo and trial
Explore the system with a live demo and a 14-day free trial.
03
Initial setup
Enter your hotel data yourself or choose the paid setup and training service.
04
Start working
Get started with account activation and a 30-minute introduction.
Frequently asked questions
Answers to your questions
What is BirOtel PMS?
BirOtel PMS (Property Management System) is a web-based management system for hotels, hostels and guest houses. It combines reservations, room inventory, guest records, pricing, cashier, invoices, housekeeping, reports and user roles in one panel.
What do I need to use it?
Just an internet connection and a browser. BirOtel is a web application — use it on a computer, tablet or phone, with no software to install.
Does it support hourly bookings?
Yes. When creating a reservation you choose a nightly or hourly stay. Hourly packages have their own rules in the pricing module.
How are weekend and holiday rates calculated?
In the pricing module you define percentage or fixed rules for weekends, holidays and seasons. The system calculates the final rate for each date automatically and shows it in the rate calendar.
Which languages does the interface support?
The system interface is available in Azerbaijani and English, switchable from the panel in one click.
Will every employee see everything?
No. The users and roles module lets you create separate roles for front desk, management and housekeeping. Permissions are granted per module and per action.
Can I export reports to Excel?
Yes. Reservation lists, rooms, cashier data and reports can be exported to Excel.
Does it integrate with online channels such as Booking.com?
The current version focuses on internal hotel operations: reservations, rooms, guests, rates, cashier, invoices, housekeeping and reports. We’re happy to discuss your integration needs during the demo.
How is pricing determined?
Mini is 59, Starter 99, Professional 179 and Business 299 AZN/month. Each standard plan covers one hotel. More than 120 rooms or multiple hotels require a custom quote. All listed prices exclude VAT.
Do hosting and technical support cost extra?
Standard hosting, SSL, updates, usage assistance during business hours and software bug fixes are included. Professional and Business include priority phone and WhatsApp support. Support hours are agreed during onboarding; 24/7 human support is not included.
Is paid setup and training mandatory?
No. Account activation and a 30-minute introduction are free. If we configure your hotel, the one-time fee is 149 AZN for up to 20 rooms, 249 AZN for 21–60 rooms and 399 AZN for 61–120 rooms. Data migration and on-site training are quoted separately.
How are room and user limits counted?
The room limit is your managed room inventory, not occupied rooms. A user is an active employee with an individual account, not a concurrent session. Extra users cost 5 AZN/month each. There is no additional charge based on the number of reservations or guest records.
Is there a free trial or annual discount?
Yes. Send a request for a 14-day free trial. Prepaying the annual subscription gives you a 10% discount. One-time setup and custom project work are not discounted.
Request & demo
Choose your plan and try BirOtel
Fill in the form for a plan or a 14-day free trial. Our team will contact you within 1 business day to help you get started.