Hotel property management system (PMS)

Your hotel’s daily operations in one panel

From bookings to billing, from room status to reports — front desk, management and housekeeping work in one system with the same data.

  • Web-based — nothing to install
  • Desktop, tablet and phone
  • AZ / EN interface
  • Billing in AZN
BirOtel PMS dashboard: occupancy, revenue, ADR, RevPAR, today’s arrivals and departures

Screenshots were prepared with sample data.

11 modules in one system
2 stay types: nightly and hourly
100% runs in the browser
Role based access control

Why BirOtel

No more data lost between notebooks, spreadsheets and chats

In small and mid-sized hotels, daily work is often scattered across spreadsheets, paper logs and phone messages. BirOtel brings these processes into a single record.

What usually happens

  • Bookings live in a notebook, payments in a separate sheet
  • You have to call to find out if a room is cleaned
  • Weekend and holiday rates are calculated by hand
  • A guest’s outstanding balance surfaces only at check-out
  • Month-end reporting takes hours of data gathering

With BirOtel

  • Booking, guest, room and payment are linked in one record
  • Room status (clean, dirty, being cleaned) is visible to everyone
  • The rate calendar is calculated automatically from rules
  • Balances and partial payments stay under control
  • Revenue, occupancy and ADR reports are one click away

Product tour

A dedicated module for every part of the hotel

Each module is built around real hotel workflows. Pick a section to see what the screen looks like.

Dashboard

See the whole picture at a glance

An operations dashboard for management and front desk: key daily metrics, expected movements and room status on one screen.

  • Occupancy and revenueOccupancy rate, today’s revenue, ADR and RevPAR on one screen.
  • Arrivals and departuresTrack today’s expected check-ins and check-outs with status.
  • Rooms and balancesHousekeeping tasks and unpaid balances always visible.

Workflow

The whole guest journey — in one system

Every step reuses the data from the previous one. Nothing is typed twice, nothing gets lost.

  1. 1

    Booking

    Nightly or hourly booking, priced automatically.

  2. 2

    Check-in

    Guest registration and room assignment.

  3. 3

    Stay

    Minibar, laundry and other services added to the folio.

  4. 4

    Payment

    Cash, card or transfer; partial payments and balances tracked.

  5. 5

    Check-out

    Folio closed, invoice printed, room sent to housekeeping.

  6. 6

    Turnover

    Cleaning task completed, room back on sale.

  7. 7

    Reporting

    Revenue, occupancy and ADR update automatically.

BirOtel mobile view — reservation list on a phone

Mobile view

Bookings in your pocket

The interface adapts to mobile screens: the reservation list turns into cards. Managers can follow the hotel without being on site.

  • Responsive interfaceThe same system on phone, tablet and desktop.
  • Key informationStatus, amount, balance and dates on one card.
  • No app to installOpen it in the browser and get to work.

Who it’s for

For properties of every size

BirOtel focuses on internal hotel operations and adapts to the daily work of different property types.

City and boutique hotels

Clear division of work between front desk, cashier and housekeeping.

Hourly stays

Dedicated pricing rules for hourly packages and short stays.

Hostels and guest houses

Simple start, full control with a small team.

Resort and seasonal hotels

Seasonal, holiday and weekend rates managed by rules.

Plans

Choose a plan that fits your hotel

Core modules, hosting and standard technical support are included in every plan. Choose by room count and team size.

  • 14-day free trial
  • 10% off with annual prepayment

Mini

For guest houses and small hotels

Up to 10 rooms

Up to 3 users

Standard price

79 AZN Save 20 AZN

Introductory price

59 AZN / month

Choose plan
  • All core modules
  • Hosting and updates
  • Email support during business hours

Starter

For small hotels managing daily work in one panel

Up to 20 rooms

Up to 5 users

Standard price

129 AZN Save 30 AZN

Introductory price

99 AZN / month

Choose plan
  • All core modules
  • Hosting and updates
  • Email support during business hours

Business

For larger hotels and teams

Up to 120 rooms

Up to 25 users

Standard price

399 AZN Save 100 AZN

Introductory price

299 AZN / month

Choose plan
  • All core modules
  • Hosting and updates
  • Priority phone and WhatsApp support during business hours

Prices are in AZN and exclude VAT. Each standard plan covers one hotel property. The annual discount applies to the subscription, not one-time services.

The room limit covers your managed room inventory, not occupied rooms. Users are active staff members with individual accounts, not concurrent sessions.

Included in every plan

  • Reservations, room inventory and guest records
  • Rate calendar, cashier and invoices
  • Housekeeping, core reports and Excel export
  • User roles and access permissions
  • Standard hosting, SSL and software updates
  • Account activation and a 30-minute introduction

Support and extra services

Usage assistance during business hours and software bug fixes are included. Support hours are agreed during onboarding. Critical issues such as loss of access are prioritised for every plan.

Extra user: 5 AZN / month

Add a team member without upgrading your plan if your room count stays within its limit.

Cleaning and migrating legacy data, on-site training, custom integrations, bespoke features and a dedicated server are quoted separately according to the scope of work.

Initial setup and team training

An optional, one-time service when you want us to configure rooms, rates and user roles. Account activation is free if you set up the hotel yourself.

Up to 20 rooms

149AZN · one-time

Rooms, rates, staff accounts and one online training session.

21–60 rooms

249AZN · one-time

Extended configuration and two online training sessions.

61–120 rooms

399AZN · one-time

Configuration and team training with scope agreed in advance.

Easy to start

From request to go-live in 4 steps

  1. 01

    Choose a plan

    Send a request for a plan matching your rooms and team size.

  2. 02

    Demo and trial

    Explore the system with a live demo and a 14-day free trial.

  3. 03

    Initial setup

    Enter your hotel data yourself or choose the paid setup and training service.

  4. 04

    Start working

    Get started with account activation and a 30-minute introduction.

Frequently asked questions

Answers to your questions

What is BirOtel PMS?

BirOtel PMS (Property Management System) is a web-based management system for hotels, hostels and guest houses. It combines reservations, room inventory, guest records, pricing, cashier, invoices, housekeeping, reports and user roles in one panel.

What do I need to use it?

Just an internet connection and a browser. BirOtel is a web application — use it on a computer, tablet or phone, with no software to install.

Does it support hourly bookings?

Yes. When creating a reservation you choose a nightly or hourly stay. Hourly packages have their own rules in the pricing module.

How are weekend and holiday rates calculated?

In the pricing module you define percentage or fixed rules for weekends, holidays and seasons. The system calculates the final rate for each date automatically and shows it in the rate calendar.

Which languages does the interface support?

The system interface is available in Azerbaijani and English, switchable from the panel in one click.

Will every employee see everything?

No. The users and roles module lets you create separate roles for front desk, management and housekeeping. Permissions are granted per module and per action.

Can I export reports to Excel?

Yes. Reservation lists, rooms, cashier data and reports can be exported to Excel.

Does it integrate with online channels such as Booking.com?

The current version focuses on internal hotel operations: reservations, rooms, guests, rates, cashier, invoices, housekeeping and reports. We’re happy to discuss your integration needs during the demo.

How is pricing determined?

Mini is 59, Starter 99, Professional 179 and Business 299 AZN/month. Each standard plan covers one hotel. More than 120 rooms or multiple hotels require a custom quote. All listed prices exclude VAT.

Do hosting and technical support cost extra?

Standard hosting, SSL, updates, usage assistance during business hours and software bug fixes are included. Professional and Business include priority phone and WhatsApp support. Support hours are agreed during onboarding; 24/7 human support is not included.

Is paid setup and training mandatory?

No. Account activation and a 30-minute introduction are free. If we configure your hotel, the one-time fee is 149 AZN for up to 20 rooms, 249 AZN for 21–60 rooms and 399 AZN for 61–120 rooms. Data migration and on-site training are quoted separately.

How are room and user limits counted?

The room limit is your managed room inventory, not occupied rooms. A user is an active employee with an individual account, not a concurrent session. Extra users cost 5 AZN/month each. There is no additional charge based on the number of reservations or guest records.

Is there a free trial or annual discount?

Yes. Send a request for a 14-day free trial. Prepaying the annual subscription gives you a 10% discount. One-time setup and custom project work are not discounted.

Request & demo

Choose your plan and try BirOtel

Fill in the form for a plan or a 14-day free trial. Our team will contact you within 1 business day to help you get started.

  • 14-day free trial
  • Hosting and standard support included
  • 10% off the annual subscription

Direct contact

[email protected]