Hotel property management system (PMS)
BirOtel is a web-based hotel property management system (PMS) for small and mid-sized hotels, hostels and guest houses. Manage reservations, room inventory, guest accounts and reports in one panel, with shared records for front desk, management and housekeeping.
Screenshots were prepared with sample data.
Why BirOtel
In small and mid-sized hotels, daily work is often scattered across spreadsheets, paper logs and phone messages. BirOtel brings these processes into a single record.
Product tour
Each module is built around real hotel workflows. Pick a section to see what the screen looks like.
Dashboard
An operations dashboard for management and front desk: key daily metrics, expected movements and room status on one screen.
Reservations
A single record for nightly and hourly stays. Room type, dates, guest count and source in one form.
Room inventory
Visual management by floor and room type. Each card shows availability, housekeeping status and the current guest.
Guest records
Search, registration and past stays. Recognise returning guests and keep risky cases under control.
Pricing
Set rules for weekends, holidays, seasons and hourly packages — the system calculates the rate for every date.
Tour agencies
Enter each partner agency’s contract terms once. When an agency is selected on a booking, the discount is calculated automatically and you can always see which guests each agency brought.
Cashier
Cash flow, breakdown by payment method and outstanding balances. A cashier summary for any period on one screen.
Invoices
Accounting for stay charges and extra services. Add minibar, laundry and other services to the booking folio.
Housekeeping
Cleaning, inspection and maintenance tasks. Know who is working in which room and at what stage each task is.
Reports
Revenue and occupancy reports, broken down by room type, category and period.
Users and roles
Separate roles for front desk, management and housekeeping. Each user sees only the sections they’re allowed to.
Workflow
Every step reuses the data from the previous one. Nothing is typed twice, nothing gets lost.
Nightly or hourly booking, priced automatically.
Guest registration and room assignment.
Minibar, laundry and other services added to the folio.
Cash, card or transfer; partial payments and balances tracked.
Folio closed, invoice printed, room sent to housekeeping.
Cleaning task completed, room back on sale.
Revenue, occupancy and ADR update automatically.
Mobile view
The interface adapts to mobile screens: the reservation list turns into cards. Managers can follow the hotel without being on site.
Who it’s for
BirOtel focuses on internal hotel operations and adapts to the daily work of different property types.
Clear division of work between front desk, cashier and housekeeping.
Dedicated pricing rules for hourly packages and short stays.
Simple start, full control with a small team.
Seasonal, holiday and weekend rates managed by rules.
Plans
Core modules, hosting and standard technical support are included in every plan. Choose by room count and team size.
For guest houses and small hotels
Up to 20 rooms
Up to 3 users
Standard price
Introductory price
59 AZN / month
For small hotels managing daily work in one panel
Up to 35 rooms
Up to 5 users
Standard price
Introductory price
99 AZN / month
For mid-sized hotels and growing teams
Up to 70 rooms
Up to 12 users
Standard price
Introductory price
179 AZN / month
For larger hotels and teams
Up to 120 rooms
Up to 25 users
Standard price
Introductory price
299 AZN / month
Prices are in AZN and exclude VAT. Each standard plan covers one hotel property. The annual discount applies to the subscription, not one-time services.
The room limit covers your managed room inventory, not occupied rooms. Users are active staff members with individual accounts, not concurrent sessions.
Usage assistance during business hours and software bug fixes are included. Support hours are agreed during onboarding. Critical issues such as loss of access are prioritised for every plan.
Add a team member without upgrading your plan if your room count stays within its limit.
Cleaning and migrating legacy data, on-site training, custom integrations, bespoke features and a dedicated server are quoted separately according to the scope of work.
An optional, one-time service when you want us to configure rooms, rates and user roles. Account activation is free if you set up the hotel yourself.
149AZN · one-time
Rooms, rates, staff accounts and one online training session.
249AZN · one-time
Extended configuration and two online training sessions.
399AZN · one-time
Configuration and team training with scope agreed in advance.
Solutions for your hotel
Explore how BirOtel supports a small team, reservation management, revenue tracking and tour agency partnerships before choosing your plan.
Manage bookings, room readiness and guest accounts with a small team.
Learn moreA clear workflow for nightly and hourly bookings, room selection and rates.
Learn moreTrack payment methods, outstanding balances, occupancy and revenue indicators.
Learn moreContract discounts, agency-referred guests and an agency report in one place.
Learn moreEasy to start
Send a request for a plan matching your rooms and team size.
Explore the system with a live demo and a 14-day free trial.
Enter your hotel data yourself or choose the paid setup and training service.
Get started with account activation and a 30-minute introduction.
Frequently asked questions
A hotel property management system (PMS) is software that brings a hotel’s daily operations into one set of records. BirOtel is a web-based PMS for hotels, hostels and guest houses. It combines reservations, room inventory, guest records, pricing, cashier, invoices, housekeeping, reports and user roles in one panel.
BirOtel is designed for the internal operations of small and mid-sized hotels, boutique hotels, hostels and guest houses. It supports both nightly and hourly stays. Standard plans are selected by one property’s room inventory and active staff accounts; multiple properties require a custom quote.
Just an internet connection and a browser. BirOtel is a web application — use it on a computer, tablet or phone, with no software to install.
Yes. When creating a reservation you choose a nightly or hourly stay. Hourly packages have their own rules in the pricing module.
In the pricing module you define percentage or fixed rules for weekends, holidays and seasons. The system calculates the final rate for each date automatically and shows it in the rate calendar.
The BirOtel application interface is available in Azerbaijani and English; staff can switch languages in the panel. This product website is available in Azerbaijani, English and Russian.
No. The users and roles module lets you create separate roles for front desk, management and housekeeping. Permissions are granted per module and per action.
Yes. Reservation lists, rooms, cashier data and reports can be exported to Excel.
No. The current version does not include automatic synchronisation with Booking.com or other online booking channels, or a channel manager. BirOtel manages internal reservations, rooms, guests, rates, cashier and reports. Integration requirements can be discussed separately during the demo.
No. BirOtel is management software for hotel teams, rather than a hotel search or travel booking platform for guests. Hotel staff enter reservations in the system and manage check-in, check-out and guest accounts from the same panel.
Yes. In the Tour agencies module you record each agency’s discount rate, contract number and validity period. When an agency is selected on a booking, the discount is applied to the room rate automatically. The agency report shows bookings, guests, room nights and the discount given per agency.
Mini is 59, Starter 99, Professional 179 and Business 299 AZN/month. Each standard plan covers one hotel. More than 120 rooms or multiple hotels require a custom quote. All listed prices exclude VAT.
Standard hosting, SSL, updates, usage assistance during business hours and software bug fixes are included. Professional and Business include priority phone and WhatsApp support. Support hours are agreed during onboarding; 24/7 human support is not included.
No. Account activation and a 30-minute introduction are free. If we configure your hotel, the one-time fee is 149 AZN for up to 35 rooms, 249 AZN for 36–70 rooms and 399 AZN for 71–120 rooms. Data migration and on-site training are quoted separately.
The room limit is your managed room inventory, not occupied rooms. A user is an active employee with an individual account, not a concurrent session. Extra users cost 5 AZN/month each. There is no additional charge based on the number of reservations or guest records.
Yes. Send a request for a 14-day free trial. Prepaying the annual subscription gives you a 10% discount. One-time setup and custom project work are not discounted.
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